Shipping & Returns - Rhoddie Bicycle Outfitters Inc
OUTFITTING YOUR BLUE RIDGE BICYCLE ADVENTURES.

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Shipping & Returns

SHIPPING OPTIONS

Shipping is available on all purchases except for ELECTRIC BICYCLES. We will gladly ship within the Continental United States.

NON-BIKE SHIPPING

In an effort to simplify shipping, all non-bike purchases will be shipped via USPS flat rate packages unless otherwise discussed with a shop employee. Our 3 standard shipping options are:

OPTION PRICE
Pick Up In-Store FREE

Padded Flat Rate Envelope 

Perfect for small clothing (singular jersey, socks, etc.) or small accessory orders.

$9.65

Flat Rate Box

Perfect for accessories that take up more space such as water bottles, mugs, locks, shoes, multiple clothing items, etc.

$16.10

Orders typically ship within two business days of being placed.

Bicycle Shipping

Bicycle shipping is available for a flat fee of $100 anywhere within the continental United States. All bicycles will be shipped via Bike Flights. At check out please select "Bicycle Shipping".

E-bikes (of any brand) are NOT available for shipping.

In-Store Pickup

In-store pickup is free for all items, including new bicycle sales. Most orders will be ready within one business day. However, please keep in mind that some items may require additional processing time. We will call or email when your order is ready for pickup.

If you need an item right away, please call us to confirm that the product is available before heading over to the shop.

 

RETURNS & REFUNDS

We want to ensure your satisfaction with your purchase. Returns will be accepted for a FULL refund on unused parts and accessories in original packaging within 30 days of purchase. We DO NOT accept ANY returns on bicycles, car racks, nutrition products, close out sale items, used clothing, or used bike parts. Labor fees are non-refundable. 

If there is questions of manufacturer defect that would warrant a warranty claim please discuss with a shop employee. Give us a call at: (828) 414-9800