Thank you for shopping with Rhoddie Bicycle Outfitters! We really appreciate your business and your interest in our products. Our goal is to make sure you have a positive experience purchasing from our online store, as you would in shop.

As with any shopping experience, there are certain terms and conditions that apply. By placing an order and purchasing product from our website(s), you agree to the following terms. Please make sure to review everything fully and carefully so you are informed about your rights and obligations.

1. Acceptance of These Terms. You (“Customer”) may place orders for Products with Rhoddie Bicycle Outfitters (“Rhoddie Bicycle Outfitters,” “we,” “our”) via our website https://rhoddie-bicycle-outfitters-inc.shoplightspeed.com/. By placing an order, you consent to these Terms and Conditions of Sale (“Terms”). Unless expressly agreed to or set forth in writing by Rhoddie Bicycle Outfitters, any term or condition in any order or other form or correspondence that is in any way inconsistent with these Terms shall be inapplicable and of no force and effect whatsoever.
2. Orders. All orders are subject to Rhoddie Bicycle Outfitter’s acceptance. This means Rhoddie Bicycle Outfitters may for any or no reason refuse to accept or may cancel or limit any order, or order quantity, whether or not the order has been confirmed. Your receipt of an order confirmation does not mean our acceptance of your order, nor is it a confirmation of our offer to sell. We are simply confirming we received your order. If we cancel an order after you have already been charged, Rhoddie Bicycle Outfitters will refund you the charged amount.
3. Product Offering. All Product descriptions on our websites are subject to change at any time without notice, at our sole discretion. We reserve the right to change or discontinue a Product at any time. We have made every effort to display the colors and images of the Products as accurately as possible. We cannot guarantee that your device’s display of any color/features will be accurate and a true reflection of the physical item upon receipt.
4. Price. All prices on our websites are subject to change and exclude applicable tax and shipping. We reserve the right to change pricing at any time or correct pricing errors that may inadvertently occur. All prices are listed in U.S. Dollars.
5. Special Offers. We offer a 40% close-out discount on select items. These offers may be for a limited time only and Rhoddie Bicycle Outfitters reserves the right to change or discontinue such offers at any time.
6. Payment. All orders must be paid in full prior to shipment. We accept most major credit cards issued in the United States. Payment may be available in-store for items with a selected delivery options as “pick up in store”. Shipment of any order is subject to verification of payment information and availability of funds. We reserve the right to change available payment options at any time without notice.
7. Shipping and Returns. Available shipping options will be displayed during the checkout process. Any timeframe provided by Rhoddie Bicycle Outfitters for when the Product(s) may ship or be delivered is a good faith estimate. While we do our best to meet that timeframe, it is not a guarantee. Rhoddie Bicycle Outfitters cannot be held liable for late deliveries. If you no longer have use for an item due to a late delivery, please contact a shop employee at (828) 414-9800 at any time. Please refer to our shipping/returns/refunds page for more information.
8. All risk of loss or damage to the Products shall pass to you, or a person designated by you, upon taking physical possession of the Product(s). We do not accept returns or refunds on items damaged by you. If a warranty claim is necessary please contact the shop.
9. Not for Resale. Products sold on our websites are not for resale. We reserve the right to refuse or cancel any order if we suspect you are purchasing Products for resale.
10. Due to dealer agreements, Rhoddie Bicycle Outfitters may display bikes online but will not ship bikes.

Dispute Resolution and Applicable Law. Customer and Rhoddie Bicycle Outfitters agree all disputes regarding Customer’s purchase of Products on our website(s) (the “Claim”) shall be resolved by binding arbitration, which is an alternative to a trial by jury.  

The arbitration shall be before a retired Superior Court Judge in Watauga County, North Carolina, in accordance with the Rules of the American Arbitration Association then in effect (“AAA Rules”). The applicable law shall be North Carolina law, without reference to its conflicts of laws provisions, or federal law, as applicable. Customer and Rhoddie Bicycle Outfitters agree any decision by the arbitrator shall be final and binding. The parties agree the arbitration proceeding will be kept confidential and the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs, submissions, awards, materials exchanged in discovery) will not be disclosed beyond the arbitration proceedings, except as may be lawfully required in judicial or regulatory proceedings relating to the arbitration, or as specifically permitted by law. This arbitration agreement does not preclude you or Rhoddie Bicycle Outfitters from seeking action by federal, state, or local government agencies.

Neither you nor Rhoddie Bicycle Outfitters may act as a class representative, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.

Further, it is agreed that the language in these Terms shall be interpreted as to its fair meaning and not strictly for or against any party. Customer stipulates to personal jurisdiction in North Carolina and agrees to accept service of process by registered or certified mail.

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN THE AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THE PARTIES WOULD HAVE IN COURT MAY ALSO NOT BE AVAILABLE IN ARBITRATION.
 

• Indemnification. To the fullest extent permitted by applicable law, you agree to indemnify and hold Rhoddie Bicycle Outfitters harmless from and against any and all claims, costs, proceedings, demands, losses, defense costs (including, without limitation, reasonable attorney’s fees and costs) of any kind or nature arising from the breach of the Terms by you or anyone using your account.
• Severability. In the event that any provision of these Terms is held or determined by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions of these Terms shall remain in full force and effect and such invalid or unenforceable provision shall be construed in a manner so as to give the maximum valid and enforceable effect to the intent of the parties expressed in these Terms.